Me and my spouse had to facial area a servicing concern for the airport, traveling from JFK to MIA (AA2299),due to which we needed to alter the flight .Soon after conveying The problem on the red jacket AA personnel, the flight was altered, and we were guaranteed to be seated within the top quality as we had been alleged to on the original flight (my spouse is greatly pregnant).
My flight was extremely pleasant. I had an Loss of life in my family and return property on Thursday morning. So with which i named client service and check with if I could get an flight again two times early. I had been advised that it could Price tag me 600 over my primary return ticket.
I used to be distressed by the party — I'd medications in that baggage, and was most anxious about getting it sent.
We recently returned from Hayden CO. They had been begging for volunteers to surrender their seats. We were explained to we might receive $seven hundred.00 Each individual and hotel vouchers if we gave up our seats. We promptly volunteered. We were being explained to to wait for everybody to board the aircraft and they would handle the vouchers.
27th Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was fully unsuitable for a seven hr journey. The seats spec/recline/legroom were being what I would assume on a holiday constitution or commuter flight of one hour. In addition, the reading through mild didn't function and in addition to the movie there was no channel open up for tunes.
Flight 686 dec 26 2015 My husband & i have been advised the incorrect transfer terminal gate in charlotte on aircraft intending to freeport rather than nassau. I went to flight attendant at the rear of counter to clarify flight. He looked at me humorous when i mentioned nassau smirked under no circumstances checked out my ticket to make clear Locale This flight was one hour delayed so there was no hurry.
I procured an airline ticket by expedia for vacation in March 2016. the information gained with my order indicated that I really should Call the airline for seat assignment. Nowadays, I contacted the airline, superb client service . On the other hand, I had been informed that because I did not ordered my ticket straight from your airline, there might be a cost for me to get a seat.
I am really dissatisfied with this service from American Airlines. We had prepared a trip that we thought would start out by experiencing exceptional service from American.
I am a 100% disabled veteran who has saved her dollars for approximately 16 months spending in the family vacation club to go over a cruise from PR round excursion towards the Caribbean with my son who I wont be looking at for a long period due to a task he made a decision to take. I bought a airplane reservation when US Airways was in organization but another person in the company set it as many as just take my flights also to steal my funds. They switched it out to American Airlines but they modified the 6 digit document locator 3 times. It shouldn't have changed but only twice and they moved it from NYC to PHL. They did this because the one that ruined my cruise is from PHL. Bronwyn Westraad is supposedly an staff of Disney Cruise Line and she incorporates a mobile phone. She lied to All people and claimed which i experienced a dialogue together with her. I just informed her on voice mail to get in touch with me simply because an individual stated they were being cancelling my cruise. they gave no rationale. I'm fifty five many years old and I have a hard and fast cash flow. They canceled my cruise with no motive. They didn’t like that I discussed that it had been also hazardous to try to arrive at Grenada on one/12 leaving on 1/ten that you choose to would have to head over to quick so you cant get it done So the captain checked out the mapping I gather mainly because they modified the itinerary so the ship goes to Barbados initial after which you can to Grenada.
My husband And that i not long ago took a trip to the Virgin Islands and returned on 3/eleven/13. Our Flight house on American Eagle flight 4891 was delayed for get-off from St get more Thomas to San Juan. We were supposed to capture a connecting flight, American Airlines flight 1454 from San Juan to JFK in New York following a two hour layover. We were reassured in St. Thomas that we would make our connection and which the airplane would watch for the connecting travellers. After we arrived in San Juan we learned our flight experienced currently taken off. In attempting to take care of this we have been scolded for visiting the Incorrect counter (We were despatched by an American Eagle personnel towards the American ticket counter). Amazingly though, Despite the fact that we experienced fully commited that “faux pas,†he was able to print a Jet Blue ticket from his American terminal! Luckily we were lastly on our way to our location – JFK in New York. Whenever we requested about our baggage the American agent in San Juan wasn’t guaranteed what to tell us. He stated they had possibly missed the flight to JFK in addition but to check whenever we arrived there. As we anticipated, our baggage did not abide by us to Ny so we filed a declare and were despatched on our way again to Lisbon, CT three hrs faraway from The big apple. The following early morning, on 3/eleven/thirteen, we termed American Airlines about our luggage Which’s where by the runaround started. We ended up initially told that our baggage SHOULD have created it to JFK that morning but they may not tell.
To whom it could worry. I used to be incredibly unhappy with The client service which was provided by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Pretty Impolite and UNPROFESSIONAL) Unquestionably not as polite because the movies which can be shown before the flight leaves. She should have still left her Mind-set at your house simply because I was not the sole passenger on this flight that have her wrath. The flight attendants identify is Cher. I was traveling in an exceedingly big team on business and will certainly think twice about utilizing your airlines. The guide flight attendant was incredibly apologetic however This could not have took place to start with.
we were billed $861 to change the flight itinerary. The vacation agency blames the AA for that large charge and AA washed their palms.
I am so impressed by Tracy Miller while in the reservations Office. I accidentally booked a flight to the wrong locale and was freaking out, and she labored with me to not just get me to the right location and also identified exactly the same selling price.
I've constantly been a loyal purchaser to AA and do not consider any of your respective buyers ought to be treated in this fashion!